Hello! Welcome to the GameDukan Privacy Policy.
This Privacy Policy explains how GameDukan (“GameDukan”, “we”, “us”, or “our”) collects, uses, processes, stores, and shares information about you when you access or use our games, websites, applications, and related services.
This Privacy Policy applies to all GameDukan games, digital products, websites, and related services, which we collectively refer to as the “Services”. GameDukan develops, publishes, and operates its own game IPs and entertainment products, and this policy explains how we handle information collected from our players and users.
We may update this Privacy Policy from time to time to reflect changes in our games, features, technology, legal requirements, or business practices. We encourage you to review this policy periodically. Your continued use of our Services after any updates become effective means that you accept the revised Privacy Policy.
By downloading, installing, accessing, or playing our games, or interacting with our websites or other Services, you acknowledge and agree to the collection and use of your information in accordance with this Privacy Policy.
This Privacy Policy is prepared in accordance with applicable data protection laws, including the Digital Personal Data Protection Act, 2023 ("DPDP Act") of India, and other applicable privacy and data protection regulations. GameDukan processes personal data in accordance with applicable legal requirements and takes reasonable measures to protect user information.
The information we collect depends on how you interact with GameDukan, the choices you make, the permissions you provide, and the games, features, and services you use.
Most of the information we collect comes directly from you when you play our games, interact with our websites, use our features, contact our support team, participate in promotions, or interact with advertisements and other GameDukan Services.
The information we may collect includes:
Information you provide when you create an account, complete forms, participate in surveys, provide feedback, contact customer support, or use any GameDukan Services.
Messages and communications you send to us, including customer support requests, emails, feedback, and other communications.
Information about your account and gameplay activity, including how you play our games and interact with our Services, such as the games you play, game version, progress, achievements, session time and duration, gameplay activity, level completion, attempts, virtual items, and purchases made.
Device identifiers, such as advertising identifiers (for example, Android Advertising ID or Apple Advertising Identifier where applicable).
Information about your device, including device model, operating system, operating system version, network information, language settings, country/region, and other technical information required to operate and improve our games.
Information collected through cookies, SDKs, and similar technologies used to analyze performance, improve our Services, and support advertising activities.
Information received from third-party platforms or services when you connect them with our games, such as Google Play Games, Apple Game Center, Facebook, or other supported services.
Information provided by third-party partners, including analytics providers, advertising partners, and other service providers, where they have obtained appropriate permission or have a lawful basis to share such information with us.
Information used for analytics and advertising purposes, helping us understand player behavior, improve our games, personalize experiences, measure advertising performance, and provide better Services.
Any other information that you choose to provide while using GameDukan Services.
From time to time, we may request your permission to collect additional information from your device to enable specific game features or improve your experience. If we request access to any additional information, we will explain what information we need, why we need it, and how it will be used.
If you choose not to provide certain information or deny requested permissions, some features of our games or Services may not function properly.
By downloading, accessing, or playing GameDukan games, or using our Services, you consent to the collection and processing of your information as described in this Privacy Policy.
We use the information we collect to provide, operate, maintain, and improve GameDukan games and Services, including for the following purposes:
To create and manage accounts, where applicable, and enable you to access and play our games.
To provide, maintain, and improve our games, features, and overall player experience.
To analyze gameplay behavior, performance, and usage patterns to improve game design, balance, features, and content.
To detect, prevent, and address fraud, cheating, unauthorized access, abuse, and other security issues.
To personalize your gaming experience, including providing relevant game content, recommendations, rewards, and in-game offers.
To provide social and multiplayer features, where available.
To provide localized experiences, such as displaying content, language, and features based on your region or preferences.
To respond to your questions, feedback, comments, and customer support requests.
To verify purchases, manage transactions, and provide purchased digital content or virtual items.
To display advertisements, including personalized advertisements where permitted, and measure advertising effectiveness.
We may also use collected information for other purposes described in this Privacy Policy, including analytics, advertising, research, and product development.
We may analyze information in an anonymized or aggregated form to understand overall player trends, improve our games, develop new GameDukan IP products, optimize game performance, troubleshoot technical issues, and enhance the experience of our players.
A more detailed description of how we use your information is provided in the relevant sections of this Privacy Policy.
Our games may include advertisements from third-party advertising partners for their products and services.
By accepting this Privacy Policy and downloading, accessing, or continuing to play GameDukan games or use our Services, you acknowledge that we and our advertising partners may collect and use certain information to provide, improve, personalize, target, and measure advertisements displayed within our games, where permitted by applicable laws.
When you play our games or use our Services, certain non-personal information may be collected and shared with advertising partners to enable the delivery of advertisements to your device. This information may include device identifiers such as the Android Advertising ID, Apple Advertising Identifier (IDFA), device information, technical information, and usage data related to advertisements.
Our advertising partners may combine information collected through our Services with information they have collected from their own services, websites, applications, or other third-party sources, in accordance with their own privacy policies, to provide more relevant advertisements, improve advertising performance, and measure the effectiveness of advertising campaigns.
GameDukan may work with advertising partners such as advertising networks, mediation platforms, and analytics providers to support advertisements in our games.
You may manage or limit personalized advertising preferences through your device settings or applicable privacy controls.
By using GameDukan Services, you acknowledge and consent to the collection and use of information for advertising purposes as described in this section and as further explained in the privacy policies of our advertising partners. We recommend reviewing the privacy policies of our advertising partners for additional information about their data practices.
Like most digital services, GameDukan and our trusted partners may use cookies, software development kits (SDKs), pixels, and similar technologies to operate, improve, personalize, and analyze our Services.
These technologies may be used to:
Enable essential game and website functionality
Remember user preferences and settings
Understand how players interact with our games and Services
Analyze performance and improve player experience
Support advertising activities and measure advertisement effectiveness
Help detect, prevent, and investigate fraudulent or unauthorized activities
Cookies and similar technologies may be used by GameDukan, analytics providers, advertising partners, and other service providers that support our games and Services.
You may control or disable cookies through your browser or device settings. However, disabling certain technologies may affect the functionality, performance, or availability of some features of our Services.
To operate, improve, and provide a better experience through GameDukan games and Services, we may share certain information with trusted third-party service providers, vendors, and partners who work on our behalf for the purposes described in this Privacy Policy.
For example, we may share information with companies that provide services such as:
Analytics and performance monitoring
Advertising and marketing services
Cloud hosting and data storage
Customer support services
Payment processing
Security and fraud prevention
These third-party providers may need to collect, process, or access certain information to perform services on our behalf. We require these companies to handle information securely and use it only for the purposes authorized by GameDukan.
We do not sell your personal information to third parties. Any sharing of information is limited to what is necessary to provide, improve, protect, and operate our games and Services, or as required by applicable laws.
GameDukan operates digital games and services that may involve the use of technology, infrastructure, and service providers located in different countries.
As part of providing and improving our games and Services, your information may be transferred to, stored, or processed in countries outside your country of residence, including countries that may have different data protection laws.
Where such transfers occur, GameDukan takes reasonable steps to ensure that appropriate safeguards are implemented to protect your information and maintain the security and confidentiality of your data in accordance with applicable privacy laws and this Privacy Policy.
GameDukan takes reasonable technical and organizational measures to protect the information collected through our games, websites, and Services from unauthorized access, loss, misuse, alteration, or disclosure.
We follow industry-standard security practices designed to protect personal information stored within our systems and work with trusted service providers who maintain appropriate security measures to safeguard information.
Where applicable, transactions and payment-related activities are handled through secure third-party platforms, such as official app store providers, which maintain their own security standards.
However, no method of electronic transmission, storage, or processing is completely secure. While we make reasonable efforts to protect your information, we cannot guarantee the absolute security of information transmitted through the internet or stored electronically.
By using GameDukan games, websites, and Services, you acknowledge and understand that no security system can provide complete protection against all possible risks associated with online services.
You have certain rights regarding your personal information and how GameDukan collects, uses, and processes your data. You may exercise these rights at any time by contacting us through the methods provided in the Contact Us section of this Privacy Policy.
Subject to applicable laws and limitations, your rights may include:
You have the right to request information about the personal data we hold about you and, where applicable, request a copy of your personal information in an electronic format.
Before providing access to personal information, we may request reasonable information to verify your identity and protect your privacy. Please note that we may not be able to provide certain information if doing so would affect the privacy rights of other individuals or if we are restricted by applicable laws. In such cases, we will explain the reason where possible.
You have the right to request correction of inaccurate or incomplete personal information that we hold about you.
If you believe any information associated with your account or use of our Services is incorrect, please contact us, and we will take reasonable steps to update or correct the information.
You may request deletion of your personal information by contacting us through the email address provided in the Contact Us section.
Please note that deleting your information may affect your ability to access certain GameDukan Services, including game progress, accounts, purchases, or other features associated with your data.
We may retain certain information where necessary to:
Resolve disputes
Prevent fraud or misuse
Enforce our agreements
Protect our legal rights
Meet legal, regulatory, security, or technical requirements
Otherwise, we retain personal information only for as long as reasonably necessary to provide, maintain, improve, and operate our games and Services.
Where processing of your information is based on your consent, you may withdraw your consent at any time through available device settings or by contacting us.
For example, you may manage certain permissions, such as advertising preferences, location access, or notifications, through your device settings.
You may limit or opt out of interest-based advertising through your device settings.
For mobile devices:
Android: You can manage advertising preferences through your device's privacy settings.
iOS: You can manage tracking permissions through your device settings.
Please note that opting out of personalized advertising does not remove advertisements completely; you may still see non-personalized advertisements.
GameDukan retains personal information only for as long as necessary to provide our games and Services, maintain player accounts, improve our products, fulfill legitimate business purposes, resolve disputes, prevent fraud, and comply with applicable legal obligations.
Retention periods may vary depending on the type of information, purpose of processing, legal requirements, security considerations, and operational needs. When personal information is no longer required, we take reasonable steps to securely delete or anonymize such information.
GameDukan games and Services are intended for users who meet the minimum age requirements applicable in their country or region.
We do not knowingly collect personal information from children under the age of 13 or knowingly direct interest-based advertising toward children under 13 unless permitted by applicable laws and with appropriate parental consent where required.
For users located in jurisdictions with different age requirements, GameDukan will comply with applicable local laws regarding children's privacy and consent requirements.
If you are under the applicable age requirement, please do not provide any personal information to us, including your name, email address, phone number, account details, or any other identifying information.
If we become aware that we have collected personal information from a child below the applicable age limit without appropriate consent, we will take reasonable steps to delete such information as soon as possible.
If you believe that we may have collected information from a child under the applicable age requirement, please contact us using the details provided in the Contact Us section of this Privacy Policy.
By accessing or using GameDukan websites, games, products, and Services, you acknowledge that you have read, understood, and agree to this Privacy Policy.
If you do not agree with any part of this Privacy Policy, we recommend that you do not access, download, install, or use our games, websites, products, or Services.
Your continued use of GameDukan Services after any updates to this Privacy Policy means that you accept the revised terms.
GameDukan reserves the right to update, modify, or change this Privacy Policy at any time to reflect changes in our games, products, Services, technology, legal requirements, or business practices.
We may also modify, update, suspend, or discontinue any feature, content, or functionality of our games, websites, or Services.
Any changes to this Privacy Policy will be effective once posted or made available through our Services. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
GameDukan is committed to addressing privacy-related concerns and resolving disputes in a fair and timely manner.
If you have any questions, concerns, or complaints regarding this Privacy Policy, our data practices, or the handling of your personal information, please contact us through the details provided in the Contact Us section.
We will make reasonable efforts to review and respond to your concerns and work toward an appropriate resolution in accordance with applicable laws and regulations.
If you have any questions, concerns, or requests regarding this Privacy Policy, including exercising any of your privacy rights, please contact us at:
Email: support@gamedukan.com
We will make reasonable efforts to review and respond to your request as soon as possible.
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